We aim to process and dispatch all online orders within 1-2 business days from the order being placed. Once your order has been dispatched, you will receive an emailed shipment confirmation with a tracking number. Please note that business days do not count Saturdays, Sundays, or any Public Holidays.
If you are not at home at the time of delivery for:
- • parcels sent via Standard or Express shipment methods, a postal collection card will be left for you. Please take this collection card to the Post Office listed on the card, along with valid photo identification, to collect your parcel.
- • parcels sent via Same Day Courier, your parcel will be returned to Pandora for redelivery attempt.
- • Please be advised Pandora does not ship to P.O Boxes or Parcel lockers as we require signatures for all of our deliveries.
If you have any questions about your parcel delivery status, please contact our Customer Experience team via [email protected] Please note that once an order has been placed, we may not be able to edit your order details or cancel your order.